"What Am I Supposed To Do Now?"

I was standing in an operating room with someone who had been a surgeon longer than I had been alive.

He turned around and asked me, "What am I supposed to do now?"

There's an industry term for what I felt next (peep the video to learn more), but once we took a collective deep breath, remembered the goal, and took one step after another, we got to a desirable outcome much sooner than we would have thought.

Not only is this a reminder to trust the process. It's a reminder that your customers need you to lead them, often by reminding them of what they're capable of.

Are you willing to speak up and be the trusted advisor they're looking for?

Even if they've been in their position much longer than you've been in yours?